Well here I am posting my first blog entry....amazing. I am not a writer and usually have to get in a mood to do writing. That is why it took me a few days to sit down and do this. The week has been busy for a number of reasons. I bought a 2001 Nissan Altima last Saturday and it has some minor problems I had to get worked out. The biggest was a chip in the windshield that the dealer thought was acceptable. If it wasn't in the driver's view, I would not even give a second thought. I thought it could be filled but a glass shop said the windshield should be replaced. After I received a letter from the salesman saying he wanted me to be satisfied, I decide to make this a issue. Well they contracted a person to fill the chip using the NOVUS system. I have to admit I'm impressed by the job, it is hardly noticeable now. I really wanted it replaced but I'll take what I can get from them. Other items I have to fix or have fixed is putting a medallion on the passenger side wheelcovers (found out they do have a part number contrary to what parts dept said) and cover a paint chip on the front fender. It also has a quirk that I'm trying to figure out. Both times when I have tried to raise the window after it is up and the car is in accessory, it has died electrically. If you move the shift lever around right away and try to start it and get it started, its ok. If you don't restart it and let it run, it stays dead till it finally resets on its own. Obliviously something is tripping and then resetting but who knows what. I'm going to take it to a auto electric place sometime but for right now I'm leaving it running when I raise the windows. What bothers me about the place I bought it is how it not being right is ok. They didn't take care of small things and find nothing wrong about it. The windshield for me would have been a big deal if I was in charge of getting the car ready. They could have filled it too before it was put on the lot. The wheel covers and paint are issues that if I wanted it perfect I would have fixed. They probably didn't realize neither that the medallion was a separate part and probably only cost about 5 bucks. But anyway, the general attitude I picked up was it only being ok is acceptable. Its not a way to really win a customer over. The other thing that bothered me is how they lead me along only to tell me at the last minute they couldn't do what I wanted. It happened during the financing and the windshield. Its like they know if I knew the truth early I would either fuss about it or just plain walk away. It seems to be the way businesses are going. Its like they know you have no other choice so they can be this way and you have to live with it. Well a customer survey is coming my way and I'll let them know the way I feel about the business. I think the salesman did the best he could for me so I won't slam him in the survey. The other thing that has been going on all week is Janet's dad is in failing health. Its been touch and go all week and we are still not sure how long he will hang on. I said prayers for him today so hopefully he will be better. Well enough for now. Current Mood: peaceful
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